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What Happens After We Receive Your Device?
What Happens After We Receive Your Device?

When your device arrives at our facility, we begin with a thorough inspection to assess its condition and identify the issue.

Mitch Evans avatar
Written by Mitch Evans
Updated this week

When your device arrives at our facility, we begin with a thorough inspection to assess its condition and identify the issue. Once the diagnosis is complete, we’ll send you a formal estimate via email, detailing the repair costs and any relevant information.

If you approve the estimate, our team will promptly begin the repair process. After completing the repair, we’ll sanitize and rigorously test your device to ensure everything is working perfectly before shipping it back to you.

If you decide not to move forward with the repair, we’ll immediately ship your device back to you in its current condition.

Throughout the process, we’ll keep you informed and are always available to answer any questions. Feel free to reach out to us if you need assistance!

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