In the rare event that we’re unable to repair your device, we’ll make the process as straightforward as possible.

If a repair isn’t feasible, we’ll notify you promptly and ship your device back to you immediately. The $35 diagnostic fee you paid at the start will cover the time and effort our technicians invested in assessing your device.

While we pride ourselves on our expertise and success rate, some issues may fall outside the scope of repair.

If you have any questions or concerns, don’t hesitate to contact us—we’re here to help!