Getting ready for your on-site repair doesn’t have to be complicated, but taking a few extra steps can ensure everything goes smoothly and efficiently. Here’s what you can do to prep your device before our technician arrives
Back Up Your Data – Protect What Matters
Your device is packed with important information, photos, apps, and more. While we handle every repair with care, it’s always smart to back up your data just in case. Whether you use cloud storage or an external drive, securing your data ensures you don’t lose any important memories or documents during the repair.
Remove Your Case and Accessories – Keep it Bare
When it’s time for your repair, make sure your device is bare and ready! Remove any phone cases, charms, or other accessories. This allows the technician to get right to work, without any extra hassle. A naked phone = faster, smoother service!
Drop the Battery to 25% or Lower – Safety First!
To ensure a safe and quick repair, it’s essential that your phone’s battery is dropped to 25% or lower before the technician begins. This helps minimize any risks during repairs that involve opening your device.
No Need to Log Out – Stay Connected
Good news—there’s no need to log out of your accounts or disable features like Find My iPhone. Your device can stay fully operational. We’re equipped to handle repairs without needing you to fuss over settings.
By taking these steps, you’ll help your repair technician get started quickly and ensure a smooth process from start to finish. If you have any questions or need further assistance, just let us know before the appointment!