To ensure your device arrives safely and securely for repair, follow these simple steps when preparing your shipment.

First, choose a sturdy box that won't easily bend or crush during transit. Avoid padded envelopes, as they don't provide enough protection.

Second, wrap your device in bubble wrap or foam, ensuring it's completely covered. Add extra padding inside the box to prevent the device from shifting during shipping.

Third, place a printed copy of the intake form, which was included in your confirmation email, inside the box to help with identification.

Fourth, ensure your device is snugly placed in the box. Seal the box tightly with packaging tape to prevent it from opening during transit.

Finally, be sure to include the correct shipping address provided in your confirmation email. If you've misplaced your confirmation email, the correct mailing address is:

Summit Phone Repair
ATTN: Ship-In Repairs
210 SW Market St. Suite 237
Lee's Summit, MO. 64063

These steps help ensure your device reaches us safely and without damage, so we can get started on your repair right away!