To help us repair your device quickly and efficiently, make sure you’ve completed the following steps before shipping:
Secure Packaging: Ensure your device is packed in a sturdy box with plenty of padding to prevent damage during transit.
Account Locks and Passcodes: Disable any account locks, such as Find My iPhone or Google Account Lock, and remove all screen passcodes.
Include Your Intake Form: Place a printed copy of your intake form inside the box to assist with identification.
Taking these steps ensures there are no delays in processing your repair. If you have any questions or concerns, feel free to reach out to us!