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Common Questions About Diagnostic Fees
Common Questions About Diagnostic Fees

Here are answers to some of the most common questions about our $35 diagnostic fee.

Mitch Evans avatar
Written by Mitch Evans
Updated this week

Here are answers to some of the most common questions about our $35 diagnostic fee:

What does the diagnostic fee cover?
The fee includes $35 that will be credited toward your final repair cost if you approve the estimate.

What happens if you can’t fix my device?
In cases where the device cannot be repaired, the fee covers the time and effort involved in diagnosing the issue.

Why is the fee non-refundable?
Our technicians dedicate their expertise and time to assess your device and provide a detailed diagnosis, even if the repair isn’t completed.

If you have additional questions about the diagnostic fee or the repair process, feel free to contact us. We’re happy to help!

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